Terms of Service

Last Updated: September 19, 2025

1. Introduction

These Terms and Conditions ("Terms") govern your use of the COLONY LIVE SOUTH AFRICA (Pty) Ltd ("Provider") TikTok integration services and website located at www.colonylive.com ("the Website"). By accessing and using our TikTok integration services, you agree to be bound by these Terms.

Our TikTok integration allows users to connect their TikTok accounts to COLONYLive for the purpose of managing, publishing, and analyzing TikTok content through our platform.

2. TikTok Specific Terms

2.1 TikTok Platform Compliance

By using our TikTok integration services, you agree to comply with:

2.2 Authorization and Permissions

When you connect your TikTok account to COLONYLive, you grant us permission to:

  • Access your TikTok account information (as permitted by TikTok's API)
  • Publish content on your behalf according to your scheduling instructions
  • Access analytics and performance data for your TikTok content
  • Manage comments and interactions (based on your permission settings)

These permissions can be revoked at any time by disconnecting your TikTok account from the COLONYLive platform or through your TikTok account settings.

2.3 Content Responsibility

You retain all responsibility for content published through our TikTok integration service. COLONYLive acts as a publishing tool and does not assume responsibility for:

  • Content that violates TikTok's community guidelines
  • Copyright infringement issues
  • Legal consequences of published content
  • Removal of content by TikTok

3. User Obligations

When using our TikTok integration services, you agree to:

  • Maintain the security of your login credentials
  • Not use our services to publish spam, malicious content, or content that violates laws
  • Not attempt to circumvent TikTok's platform limitations or restrictions
  • Not use our services for unauthorized automated posting
  • Comply with all applicable laws and regulations in your jurisdiction
  • Ensure you have appropriate rights to all content you publish through our platform

4. Data Usage and Privacy

Our use of data obtained through TikTok's API complies with:

  • TikTok's Platform Policies
  • The Protection of Personal Information Act (POPI) of South Africa
  • General Data Protection Regulation (GDPR) for international users

We only collect and use data necessary to provide our services. We do not sell your personal data or TikTok analytics to third parties. For more details, please see our Privacy Policy.

5. Service Limitations

Our TikTok integration service is subject to:

  • TikTok API limitations and changes
  • Platform availability and rate limits
  • Technical maintenance requirements

We strive to maintain service availability but cannot guarantee uninterrupted access due to factors beyond our control, including changes to TikTok's API or platform policies.

6. Intellectual Property

All intellectual property rights related to our TikTok integration service, including software, design, and documentation, remain the property of COLONY LIVE SOUTH AFRICA (Pty) Ltd.

You retain all rights to the content you create and publish through our platform, granting us only the limited license necessary to provide the service.

7. Termination

We reserve the right to suspend or terminate access to our TikTok integration services if:

  • You violate these Terms or TikTok's Terms of Service
  • We are required to do so by TikTok or legal authorities
  • Your use of our service poses a security risk or negatively impacts other users

You may terminate these Terms at any time by disconnecting your TikTok account and ceasing to use our services.

8. Limitation of Liability

To the extent permitted by law, COLONY LIVE SOUTH AFRICA (Pty) Ltd shall not be liable for:

  • Content removed by TikTok or other platforms
  • Account restrictions or bans imposed by TikTok
  • Changes to TikTok's API that affect our service functionality
  • Direct or indirect damages resulting from use of our TikTok integration service

9. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of our TikTok integration services after changes constitutes acceptance of the modified Terms.

10. Governing Law

These Terms are governed by the laws of South Africa. Any disputes shall be subject to the jurisdiction of the South Gauteng High Court, Johannesburg.

Contact Information

For questions about these Terms or our TikTok integration services, please contact us at:

COLONY LIVE SOUTH AFRICA (Pty) Ltd
1st Floor DVM Office Park
16 Kingfisher Crescent
Meyersdal, Alberton
South Africa, 1448
Telephone: 011 215 7140
Email: support@colonyhq.com

© COLONY LIVE SOUTH AFRICA (Pty) Ltd. All rights reserved.